Spa Policy

Appointments

For your appointment at Polished, on time arrival is very much appreciated. Group appointments of two or more, we kindly request you arrive 15 minutes early for a relaxed experience.

Walk-Ins

We accept walk-ins, however, we recommend calling in advance, even if it means calling an hour beforehand to ensure you get an appointment.

Cancellation

Standard Services: There is a 24-hour cancellation notice required for all appointments.

Spa Parties: There is a non refundable 20% deposit required that will automatically apply towards gratuities for our ladies, any cancellations within 24 hours of the party will be paid as a no show due to the expenditures and staffing involved.

Payment

We accept personal check with proper ID, cash, Visa, MasterCard, Discover, and American Express. We also accept SpaFinder Gift Certificates.

Be Courteous

Polished is a relaxing environment. We kindly request cell phone usage be kept to a minimum to not disturb our other guests.